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Apply for an older person's bus pass

If you live in County Durham and you were born before 5 March 1954, you can apply for your older person's bus pass now. This gives you free travel on buses anywhere in England and half fares on some local trains.

When you can get your bus pass depends on when you were born.

If you already receive a Concessionary Bus Travel for Women bus pass, your older person's bus pass will be sent automatically when you reach state pension age.

Apply for a bus pass

In person: at any of our customer access points. We will take your photograph when you arrive. You must bring proof that you qualify (see below).

By post: print and fill in the Icon for pdf concessionary bus pass application form (PDF, 97.7kb)  and send it to the address on the form, together with the appropriate proof that you qualify (see below) and a passport sized photograph.

What proof do I need?

  • You must live in the area served by Durham County Council. Proof of address, such as a utility bill is required.
  • You will need proof of your age, such as a birth certificate, driving licence, passport or pension book.

How long will it take for my pass to arrive?

Your new pass will be posted to you. This normally takes up to 14 days.

Lost or damaged bus passes

Your initial bus pass is supplied free of charge. However, a charge of ¬£5.00 will be made to replace lost or damaged passes. Please contact us to organise a replacement.

Change of circumstances

You should contact us as soon as possible, ‚Äčto tell us of any change of circumstances, such as a change of address, so that we can amend our records.

If you move out of the area you will no longer qualify for our scheme and will need to apply to your new local authority.

Contact us
Passenger Transport
03000 268 667
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8182
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