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Apply for a disabled persons bus pass

If you have a disability, apply for a disabled persons bus pass to take advantage of free travel on buses anywhere in England and half fares on some local trains.

Apply for a bus pass

In person: at any of our customer access points.

By post: print and fill in Icon for pdf Application form to register as disabled (PDF, 133.4kb)  and send it to the address on the form, together with the appropriate proof of eligibility and a passport sized photograph.

Proof of eligibility

  • You must live in the area served by Durham County Council. Proof of address, such as a utility bill is required.
  • You will need proof of your condition or qualifying benefit.

If you're not able to provide evidence of eligibility with your application, we will write to the health/social care professional you have nominated on your application form.

I'm not able to travel unaided

If you are unable to travel unaided, you may be entitled to a pass that enables a companion to travel free locally with you (bus travel only). To take advantage of this tick the 'bus pass with companion' box on the application form.

How long will it take for my pass to arrive?

Your new pass will be posted to you. This normally takes up to 14 days. This could be longer if a disability assessment is required.

Lost or damaged bus passes

Your initial bus pass is supplied free of charge. However, a charge of £5.00 will be made to replace lost or damaged passes. Please contact us to organise a replacement.

Change of circumstances

You should tell us as soon as possible of any change of circumstances so that we can amend our records.

If you move out of the area you should inform us, as you will no longer be eligible for our scheme and will need to apply to your new local authority.

Contact us
Passenger Transport
03000 268 667
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8182
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