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We will be carrying out essential maintenance on our website on Tuesday 23 April 2024 between the hours of 8.00am and 10.30am. During this time, the website may experience technical issues. We apologise for any inconvenience caused.

From Tuesday 30 November 2021 you must wear a face covering on all public transport, including taxis and in shops - unless exempt

Taxi fares and tariffs


Information on how much fares should be.

Taxi fares and tariffs

We are responsible for setting maximum fares in taxis. Taxi companies or drivers can set lower fares and offer special discounts if they choose but are unable to charge more than the current maximum.

Each taxi should have their tariff (fare) sheet clearly displayed within the vehicle. It can usually be found on the passenger side dashboard or windscreen.

How and when are fares increased?

If the taxi trade want to increase fares above the current maximum amount they must submit a proposal for a change to the table of fares to us.

Details of any proposed fare changes, and the date they will be introduced, will be advertised in local newspapers and on this website. Anyone who objects, or has any comments on the change, should write to us. Comments received will be considered before a final decision is reached. If no objections to the proposal are received, the new table of fares automatically comes into force on the date stated.

How often can fares be increased?

Increases will be at least 12 months apart.

For more information about taxi fares, contact our Licensing section.

Contact us
Contact Licensing
Our address is:
  • Durham County Council
  • PO Box 617
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9HZ