Replace, exchange or return your garden waste bin
Find out what to do if your bin is missing, you want a standard sized bin, or you no longer want to use the garden waste scheme and want us to take your bin away.
Replace your bin
Contact us and we will arrange a replacement. There is a charge of £20 for replacement garden waste bins. A wheeled bin which is lost/stolen for a second time within a rolling calendar year will be provided free of charge.
If you move into a house that is subscribed, but has no bin, contact us to arrange a replacement bin. There will be a £20 charge for the bin.
Exchange you bin
If you currently have a small garden waste bin, you can exchange it for a standard sized garden waste bin free of charge. The standard size bin is the same size as your recycling bin.
This mainly applies to residents in the former Easington and Wear Valley council areas.
You must already be subscribed to the scheme for at least the number of bins that you want to receive.
Return your bin
Contact us to arrange for us to collect your bin from your property. Please place it at your collection point on the agreed collection date. Please note, if you decide at a later date to join the garden waste scheme, and need a bin, there will be a £20 charge for a replacement bin.
- Customer Services
- 03000 26 0000