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Replace, exchange or return your garden waste bin

Find out what to do if your bin is missing, you want a standard sized bin, or you no longer want to use the garden waste scheme and want us to take your bin away.

Coronavirus information

Our garden waste scheme is now collecting on Saturdays (was Tuesday or Wednesday) and Mondays (was Thursday or Friday) from Saturday 2 May.

This is so that we can ensure rubbish and recycling collections continue throughout the coronavirus outbreak.

If you have already signed up, we will contact you with more information. Dates are also available on MyDurham.

See Changes to the garden waste scheme for more information.

Replace your bin

Contact us and we will arrange a replacement. There is a charge of £20 for replacement garden waste bins. A wheeled bin which is lost/stolen for a second time within a rolling calendar year will be provided free of charge.

If you move into a house that is subscribed, but has no bin, contact us to arrange a replacement bin. There will be a £20 charge for the bin.

Exchange you bin

If you currently have a small garden waste bin, you can exchange it for a standard sized garden waste bin free of charge. The standard size bin is the same size as your recycling bin.

This mainly applies to residents in the former Easington and Wear Valley council areas.

You must already be subscribed to the scheme for at least the number of bins that you want to receive.

Return your bin

Contact us to arrange for us to collect your bin from your property. Please place it at your collection point on the agreed collection date. Please note, if you decide at a later date to join the garden waste scheme, and need a bin, there will be a £20 charge for a replacement bin.

Garden Waste Collection 2020 Garden Waste Collection 2020
Contact us
Customer Services
03000 26 0000
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