Report a repair
How you report a repair depends on who you rent your home from. Report all repair issues as soon as possible.
For former council housing, report this through your housing provider:
- North Star Housing Group - report a repair
- Karbon Homes (was Cestria, Derwentside and Isos) - report a repair
- County Durham Housing Group - report a repair
- Livin - report a repair
For other social housing providers see the links on our Housing associations page.
If you rent your home privately, your landlord is responsible for fixing most repair problems in your rented home.