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Who is eligible for garden waste collections?

Garden waste collections are available to more than 190,000 properties in County Durham. On this page you will find a map of the areas covered, what criteria properties must meet to be eligible and how to appeal if you think your household should have been included.

We are contacting all eligible properties between December 2017 and January 2018 with details of how to subscribe for 2018 collections.

Collection area

The map gives details of the area covered by the garden waste collection service.

In the Teesdale area, garden waste is collected by Teesdale Conservation Volunteers (Rotters Composting).

Property eligibility

Within the collection area there are certain eligibility criteria which all properties must meet to be eligible for the scheme. This includes properties where you may need Help to put your bin out.

  • Each collection area/property must be easily accessible by a 26 tonne refuse collection vehicle. This includes being able to empty bins and manoeuvre (turn round) the collection vehicle easily and safely.
  • The scheme is only available to those properties with gardens that lie within the identified scheme area.
  • The garden waste bin must be stored within the boundaries of the property.
  • Collections will only be offered to properties on either an adopted or planned adopted highway.

Right of appeal

You have a right to appeal if your property has not been included in the scheme but you feel that it should be eligible for collections based on the criteria above. Make sure you include these reasons in your appeal.

Please note: If you submit an appeal and it is not upheld, you may not submit any further appeals unless there has been a change in your circumstances.

Contact us
Garden waste
03000 261 000
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
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