Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Make a complaint

We are committed to putting our customers first. However, if you are unhappy with any of our services, this page tells you how to make a complaint so we can do our best to put it right for you.

Make a complaint.

If your complaint is COVID related, please use our COVID-19 general enquiry form.

Contact us
Corporate Complaints
03000 269 007
Our address is:
  • Feedback Team
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
Share this page on Facebook Share this page on Twitter Print this page