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There is currently a problem with our online payment system. To make a payment, you can contact The Parking Shop on 0191 384 6633 or use the automated payment line number 0330 088 4785. You will need to provide your penalty charge notice number and payment card details. We apologise for any inconvenience this may cause.

What happens if you don't pay a parking fine

If you don't pay your parking fine (Penalty Charge Notice), we can go through a series of processes to get the money from you.


The Parking Shop is closed to the public during the current national lockdown.

To pay a fine please call 01913 846 633 or visit Pay/appeal against a parking fine/Penalty Charge Notice online.

For parking and visitors permits please call 01913 846 633.

If you have received a parking fine and want to pay it, please see our Pay a parking fine page. If you want to challenge it, see Challenge a parking fine.

If you have not paid or challenged the fine: or have received a Notice to Owner through the post:

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