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Stay warm, well and safe this winter


Follow our winter safety advice to keep your family safe, warm and healthy during the cold weather.

Follow us on Twitter #twittergritterNE to keep up to date with our winter roads service.

Winter essentials

Keep warm and well

Before winter

  • Have a supply of your prescription drugs and other medicine.
  • Have a week's worth of food supplies, including bread in the freezer, long-life milk and non-cook foods. If you live far from other people, have more supplies on hand.

During winter

  • Stay active - keep moving, even if you're sitting down. Just wiggling your fingers and toes will help you keep warm.
  • Eat well - make sure you have hot meals and drinks regularly throughout the day to keep your body warm.

Stay safe and warm outdoors

  • Wear several layers of loose fitting clothes.
  • Wear boots/shoes with a good grip for walking in the snow and good warm socks.
  • Always be careful when driving in snow and ice

Look out for your neighbours

  • Look after elderly or vulnerable friends and neighbours. If you are worried about someone call Social Care Direct.
  • Hypothermia is a danger in cold weather. Look after elderly and vulnerable people, make sure they are heating their house correctly. If you think someone has hypothermia, call 999 for an ambulance immediately.

Keep your home safe and warm

Before winter

  • Contact your energy supplier and make sure you are on the right energy tariff.
  • Get a supply of blankets to keep you warm in case the heating goes off.
  • Have salt/grit/cat litter for driveways and paths, a snow shovel and other snow removal equipment. See our Salt bins information to find out where your nearest salt bin is. 

During winter

  • Try and keep your heating to a constant temperature of between 18°C and 21°C during the day and at least 18°C at night.
  • Think about other ways of keeping warm like closing the curtains, hot water bottles or electric blankets. 
  • Keep a water supply in case a pipe bursts. Follow Northumbrian Water's beat the freeze advice to avoid burst water pipes, and know where to turn off your water.
Contact us
Public Health
03000 264 109
Our address is:
  • County Hall
  • Adult and Health Services
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UJ

First Contact/Social Care Direct
03000 267 979
0191 383 5752
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