Warm Homes Campaign
Transform your home with energy saving improvements like central heating or home insulation.
Our Warm Homes Campaign is the one-stop referral system for owner occupiers in County Durham. The Campaign helps residents to access energy efficiency grants to have a warmer home and lower energy bills.
If you own your own home, rent privately, or are a Livin tenant, we may be able to offer you advice on boilers, insulation and other energy saving advice schemes
We will contact all enquiries received and discuss the broad range of services that you could be eligible for. Assistance includes:
- advice on the grants available for boiler replacements and heating
- advice on the grants available for wall and loft insulation
- support with energy bills, switching energy companies and fuel debts
- energy saving advice
- benefit checks (from the Welfare Rights Team)
- fire safety checks (from Durham and Darlington Fire Service)
- help for those living in a cold home with a cold related illness
Some of these services may have an eligibility criteria.
If you think you might qualify for extra support, contact us.
Find out if you are eligible
You might be eligible for help if you live in private housing and get one of the following benefits or if your household income is less that £26,000 per year.
- Child Tax Credit
- Working Tax Credit
- Universal Credit
- Pension Guarantee Credit - you won't be eligible if you only claim Pension Savings Credit
- Income Support
- income-based Jobseeker's Allowance (JSA)
- income-related Employment and Support Allowance (ESA)
If you claim Child Tax Credit, Working Tax Credit or Universal Credit your eligibility will depend on your income.
Energy Company Obligation (ECO)
The Energy Company Obligation (ECO) is a government energy efficiency scheme to help reduce carbon emissions and tackle fuel poverty. ECO provides grants for new boilers and home insulation measures.
Find out what scheme your energy provider offers:
- Ofgem Energy Company Obligation
- NPower Eco Scheme
- E.ON Eco Scheme
- EDF Energy Company Obligation Scheme
- Scottish Power Free Insulation
- British Gas Energy Company Obligation
- SSE discount on energy-efficient installations
Find out more....
- Warmer, energy efficient and environmentally friendly housing
- The Energy Saving Trust details simple steps to help you save energy and reduce bills.
- Citizen's Advice County Durham has produced a guide for energy related issues.
- If you have a water meter fitted and are in receipt of means tested benefits you may be able to get help from the Northumbrian Water: watersure assistance programme.
- The Government's Simple Energy Advice website provides impartial advice on applying for ECO grants.
If you have had any issues with cavity wall insulation installed through the Government ECO scheme, Ofgem - Complaints about standard of cavity wall insulation installation contains guidance information.
- Warm Homes Durham
- 03000 268 000