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Please note that our online payments system will be unavailable on Sunday 10 July between 9.00am and 11.00am. We apologise for the inconvenience.

Report a rough sleeper


Have you seen someone sleeping rough?

You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless tell us you are at risk of becoming homeless.

If you need somewhere to sleep tonight contact us on 08081 968 406 or email housingsolutions@durham.gov.uk.

Are you worried about someone who may be sleeping on the streets tonight? Do you know someone who is homeless and needs our help?

Visit StreetLink (or download StreetLink for apple devices or StreetLink for android devices) to send an alert. 

Alternatively contact us, or see our Get help to avoid becoming homeless information, which includes our contact information out of office hours.

Contact us
Homeless (freephone number)
08081 968 406

Housing Advice Line
03000 268 000