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Welfare Assistance Scheme extended in County Durham

Published August 21, 2020 3.11pm

More funding is being made available to help people across County Durham who have been affected by the coronavirus pandemic and who need additional financial support and assistance.

An additional £500,000 has been invested into Durham County Council's Welfare Assistance Scheme to help people in crisis.

Helping the most vulnerable 

The council's scheme has been enhanced in order to further support the most vulnerable who are struggling financially to meet their immediate short-term needs or to enable them to maintain their independence in the community. This includes help with daily living expenses and support when they are re-homed due to a change in circumstances.

Free and impartial advice and support for anyone having trouble managing their money, or dealing with rent arrears or debt, can be found online on our Debt advice and financial help page.

Residents can also call the council's customer services team on 03000 260 000, who will be able to direct people to the most relevant services.

Support is available

Cllr Angela Surtees, Cabinet member for social inclusion, said: "We understand that many people have been impacted because of the coronavirus pandemic but we want them to know that the council has a range of support that is available.

"These enhancements will allow us to be as flexible as we can be and to continue to take individual circumstances into account. It will help us to continue to provide essential items for residents based on their needs and help people to maintain their independence in the long-term, knowing that support and help is available when they need it."


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