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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

Support to help you pay


Get help and support if you're struggling to pay your council tax.

virus

If you're currently struggling to pay your bills, please see our financial support during Coronavirus outbreak information.

Special arrangements

If you have registered for our online council tax account, and are behind with your bill, you can spread your payments by choosing from a range of Special Arrangement payment plans.

Council Tax Reduction Scheme

Apply for our Council Tax Reduction Scheme if you're on a low income.

Debt advice and financial help

If you're having trouble managing your money, get free and impartial Debt advice and financial help.

Financial hardship relief

Apply for council tax hardship relief to temporarily reduce your council tax bill if you're struggling to pay.

Contact us
Council tax
03000 26 4000
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP
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