Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Council tax support with rising energy costs

On Thursday 3 February 2022, the government announced a package of support worth £9.1 billion in 2022-23 to help households with rising energy bills.

Please see the PDF version of the information pamphlet issued by the government:  Icon for pdf £150 government council tax rebate (PDF, 111.7kb)

Fraud warning - fraudsters claiming to be from the council are calling residents asking for their bank details to process the £150 rebate. We will not call you and ask for your bank details as part of the process.

£150 Government council tax rebate

If you live in a property in council tax bands A-D, you are likely to receive a one-off, non-repayable council tax rebate from the Government to help with the cost of living. 

If you think your current council tax band is wrong, you can find out more about when you can challenge your band and what you need to do at Challenge your Council Tax band.

Who is eligible

Households in council tax bands A-D will receive the £150 council tax rebate. This means four out of five households in England will benefit, including around 95% of rented properties. However, second homes or empty properties will not benefit.

How payments are made

We started to pay eligible households who pay by direct debit on 20 April and the majority of these have now been paid. Anyone who did not start paying council tax by direct debit until May should receive their payment within 14 days of their first direct debit. We are checking for any payments which were unsuccessful and are continuing to make payments daily. 

Anyone who does not pay by direct debit will be sent a letter by 30 June which explains how to apply for the rebate to be paid into your bank account. Alternative payment methods will be available, however, these payments will take longer to receive. Due to the number of households involved please wait until you receive your letter before contacting us. 

Our discretionary scheme

We have also received some funding for vulnerable households and low-income households, including those in council tax bands E to H. We have decided to distribute this funding in the following way.

As at 1 April 2022:

  • For households living in properties in council tax bands A to D and receiving full Council Tax Reduction, we will automatically award an additional £25, from the discretionary fund which will increase the total payments to £175
  • For households living in properties in council tax bands E to H and receiving some, but not full Council Tax Reduction, we will make an award of £150
  • For households living in properties in council tax bands E to H and receiving full Council Tax Reduction, we will make an award of £175

The discretionary scheme payments will be made in the same way as the main scheme, either automatically into your bank account if you pay council tax by direct debit or through an application process if you do not.

Discretionary payments will not be paid at the same time as the main £150 council tax rebate scheme, and payments started mid-May 2022.

Contact us
Customer Services
03000 26 0000
Related information