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Council tax support with rising energy costs


On Thursday 3 February 2022, the government announced a package of support worth £9.1 billion in 2022-23 to help households with rising energy bills.

Please see the PDF version of the information pamphlet issued by the government:  Icon for pdf £150 government council tax rebate (PDF, 111.7kb)

Applications for the council tax energy rebate payment have now closed.

£150 Government council tax rebate

Most households who lived in a property in council tax bands A-D were eligible to receive a one-off, non-repayable council tax rebate from the Government to help with the cost of living. 

Who was eligible

Households in council tax bands A-D received the £150 council tax rebate. This means four out of five households in England will benefit, including around 95% of rented properties. However, second homes or empty properties were not eligible.

How payments were made

We paid the rebate into your bank account if you paid your council tax by direct debit.  

We wrote to households who did not pay by direct debit, explaining how to apply for the rebate. Where we did not receive an application, or where we were unable to process the application under the Government criteria, the payment has been credited to your Council Tax account as a cash payment. You can still request a refund of the payment by contacting us. Revised Council Tax bills showing the £150 credit will be sent to affected householders starting week commencing 26 September 2022.

Our discretionary scheme

We also received some funding for vulnerable and low-income households, including those in council tax bands E to H. We decided to distribute this funding in the following way:

  • For households living in properties in council tax bands A to D and receiving full Council Tax Reduction, we will automatically awarded an additional £25, from the discretionary fund which increased the total payment to £175
  • For households living in properties in council tax bands E to H and receiving some, but not full Council Tax Reduction, we will made an award of £150
  • For households living in properties in council tax bands E to H and receiving full Council Tax Reduction, we made an award of £175

The discretionary scheme payments were made in the same way as the main scheme.

Discretionary payments were paid separately to the main £150 council tax rebate scheme, starting mid-May 2022.

Other financial help and support

If you are struggling with the rising cost of living, our Help with your money page has details of a wide range of help and support available to you, including free and impartial financial advice.

Contact us
Customer Services
03000 26 0000
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