You may receive a financial penalty if you claim discounts or exemptions that you are no longer entitled to, or you don't tell us about a change of circumstances within 21 days.

What other changes do I need to tell you about?

You should tell us about any changes that could affect your bill. There's a list of common reasons below but, if you're unsure, contact us for advice.

Contact us if:

• any of your children leave school or home (we'll need their new address)
• anyone moves in or out of your home. This includes lodgers and sub tenants (we'll need their previous address when they move in and their new address when they move out).
• if someone dies
• if you, or anyone living with you:
  • goes into a nursing home
  • goes into prison
  • becomes a student
  • starts a training scheme

Council tax reduction

If you get council tax reduction see our report changes affecting your housing benefit page to report changes to your circumstances.