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Our online forms will be unavailable between 12.00am and 8.00am on Monday 7 April, and between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Charge Certificate


If you do not pay an outstanding fine within 28 days of receiving a Notice to Owner letter, we will send you a Charge Certificate.

The payment required will have increased by 50% when the Charge Certificate is issued.

Other ways to pay

  • automated payment line 0330 0884 785
  • telephone: 0191 384 6633

Challenging a Charge Certificate

You can't challenge a Charge Certificate.



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