Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Public and household drains and sewers

Information and advice about drains and sewers that run under properties.

Northumbrian Water Limited (NWL) are responsible for all shared drainage. Any drainage within the boundary of a property may fall within NWL's remit if it is shared with adjoining properties.

Any connections or alterations to the shared drain may need to be carried out by NWL's approved contractors. The owner of the property and their contractor are strongly advised to contact NWL to seek further clarification.

Related information

Offsite links