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Our online forms will be unavailable between 12.00am and 8.00am on Monday 7 April, and between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Public and household drains and sewers


Information and advice about drains and sewers that run under properties.

Northumbrian Water Limited (NWL) are responsible for all shared drainage. Any drainage within the boundary of a property may fall within NWL's remit if it is shared with adjoining properties.

Any connections or alterations to the shared drain may need to be carried out by NWL's approved contractors. The owner of the property and their contractor are strongly advised to contact NWL to seek further clarification. 



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