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Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Health and wellbeing at work

We are working to support employers and voluntary and community organisations to address health issues in the workplace.

Wellbeing support for employees

If you work for a small or medium sized business, or in the voluntary or community sector, wellbeing support is available for you.

PAM Wellbeing Limited delivers confidential telephone support and advice 24 hours a day, every day. This service can help you to resolve personal or work based problems and improve your mental and physical health. They will work with you to relieve feelings of depression or anxiety and reduce work or stress related absences. Access to this support can have benefits for both you and your employer.

For more information about this employee assistance programme, visit PAM Wellbeing Limited

Wellbeing training for businesses

A free training hub is available to improve mental health support for employees across County Durham.

Small and medium-sized enterprises (SME) and voluntary and community sector (VCS) organisations can benefit from free training and support to improve workforce mental health and wellbeing, raise awareness of the importance of good mental health and reduce the stigma associated with these issues.

The hub, delivered by Hartlepool and East Durham Mind (HEDM), will offer eLearning and blended learning programmes to local business owners, managers and employees. All organisations, irrespective of sector, can benefit from the training provided.

More information is available at County Durham Training Hub.

Better Health at Work Award

In 2016 137.3 million working days were lost due to sickness or injury in the UK. Work can also be a cause of stress and common mental health problems. Workplaces have a role to play in:

  • the prevention of illness and the promotion of health and wellbeing
  • early intervention for those who develop a health condition (physical or mental)
  • an improvement in the health of those out of work - so that people who have the potential to work are able to do so ensuring a healthier community and good workforce planning

The Better Health at Work Award recognises the efforts of employers in addressing health issues in the workplace. The award is free, flexible and open to all employers in County Durham regardless of size, location or type of business.


Contact us
Public Health
03000 264 109
Our address is:
  • County Hall
  • Adult and Health Services
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UJ