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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

Waste from landlords

Landlords have a legal obligation under the Environmental Protection Act 1990 to responsibly dispose of all waste arising from lettings. Failure to do so could lead to prosecution.

The waste is defined as business or commercial waste so cannot be taken to any of our Household Waste Recycling Centres (tips).


If you're a tenant the information on this page does not apply - unless you try to dispose of waste on behalf of your landlord.


What is defined as 'waste from landlords'?

The following are defined as 'waste from landlords':

  • Waste that is generated from improvements, repairs or alterations.
  • Waste that is left after a tenant leaves.
  • Discarded fixtures and fittings that have been supplied as part of the terms of a lease.
  • Waste that is removed on behalf of a tenant, rather than being disposed of by the tenant themselves.

Landlords attempting to take this type of waste to an HWRC risk being fined up to £50,000 or even imprisonment.

Legal disposal of landlords' waste

A landlord can legally dispose of their waste in a number of ways:

  • Contact us to arrange a special collection of a large item via our commercial or trade waste collection service.
  • Contact a local furniture reuse scheme to have unwanted furniture and electrical items reused at no extra cost to the landlord.
  • Set up a commercial waste contract with a suitably licensed waste contractor. You can get help with this by contacting the environment agency.
  • Take your waste to a suitably licensed facility such as a waste disposal company. You may need a registered waste carrier licence. Contact the Environment Agency for advice.
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Customer Services
03000 26 0000