Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.
Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.
From Tuesday 30 November 2021 you must wear a face covering on all public transport, including taxis and in shops - unless exempt
How to complain about a taxi driver or vehicle.
If you wish to complain about a taxi or driver or vehicle, try to get as much information as possible, for example:
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