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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Leasing your rental property to us to support vulnerable individuals


We offer property owners a guaranteed monthly rent when they lease their property to us so we can offer accommodation to vulnerable individuals.

Rates are set at Local Housing Allowance rates to take account of the guaranteed income, repairs offer, and the savings made on Council Tax and Selective Licensing obligations. The lease is subject to a monthly administration fee based on 20% of the rental rate.

Annual rent increases are based on rises in the Local Housing Allowance rates.

What we offer

We will lease self-contained properties across County Durham in or around main towns with good transport links and access to facilities. We ideally need one or two bedroom homes but will consider three or four bedrooms when we have a particular need. The lease will typically be for a period of five years with a break clause provided at the end of the third year in favour of either party. 

We will:

  • fully manage the property, placing residents on a temporary basis and visiting to provide support for up to five hours per week
  • cover any void periods, arrears and bad debts
  • undertake internal repairs with the exception of the central heating system unless the damage to the system is caused by the tenant 
  • furnish the property for the tenants use
  • indemnify the property owner against damage, returning the property in the same condition as at the start of the lease, subject to fair wear and tear

Property owner and property requirements

  • the property leased must meet the our rental standard
  • any works required to meet the standard must be carried out by the property owner, however we will consider leasing properties that require some work to bring an empty home up to the required standard
  • properties that require extensive refurbishment cannot be considered
  • property owners must provide proof that they have the legal right to enter into a leasing agreement for the property
  • if the property is subject to a mortgage, property owners will need to provide written proof that their lender will approve the leasing agreement
  • property owners must have adequate building insurance and public liability insurance in place specifying that the property is leased 
  • property owners must supply all required certification including gas and electrical safety, asbestos survey certificate, damp survey certificate and Energy Performance Certificate (EPC) assessed at E or above

For further information or to apply for the scheme Contact housing acquisitions.



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