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Ongoing problems with anti-social behaviour (Community Trigger)


If you have an ongoing problem with anti-social behaviour and it's not being dealt with, the Community Trigger gives you and your community the right to expect action.

When you can use Community Trigger

Anyone can use Community Trigger if they have reported a problem to us, the police or your landlord, and the problem continues because nothing or very little has been done and:

  • you have reported the same problem three separate times in the past six months
  • you have reported one incident or crime motivated by hate (due to race, religion, disability, sexual orientation, transgender identity, age, sex, marriage, civil partnership and pregnancy or maternity) in the last six months
  • at least five people have made reports about the same problem in the past six months

When you can not use it

You can not use it if you have reported anti-social behaviour:

  • and the investigation is in progress
  • and you are unhappy about the action that has been taken and want to make a complaint

Find out more on the Durham Police: anti-social behaviour and the Community trigger.

How to use Community Trigger

If you think that your issue or concern is relevant to the Community Trigger and meets the criteria: