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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

Families Information Service (FIS)


The Families Information Service is a free and impartial information service that supports families with children and young people on all aspects of family life.

You can find out more on our Families Information Service website about:

  • childcare
  • free play and learn for two year olds
  • free early learning for three and four year olds
  • family support
  • activities and groups
  • becoming a childminder

The website also has a Local Offer section which makes it easier to find everything you need to know for children and young people aged 0 to 25 years with special educational needs and/or disabilities.

Contact us
Families Information Service
03000 269 995
Our address is:
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UJ
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