Cookies
This page contains information about what cookies are and how we use them on our website.
What are cookies?
A cookie is a small piece of text that can be stored on your computer, phone or whatever you use to surf the Internet by the websites you visit. Cookies have many uses, which may include storing information about you. You can find out more information about cookies at AboutCookies.org and Information Commissioner: cookies.
What cookies are used on this site
We list the cookies we use on our cookie banner which opens the first time you use our site.
The banner will not let a cookie run unless you have agreed to it first. You may see text on a page saying you need to update the cookie banner settings as you haven't agreed to a cookie running and so can't see something.
A link to the banner called 'Open cookie settings' will appear at the bottom of every page after you have saved your settings.
Other systems
Our eStore uses cookies and will not work if you have them disabled. The system runs three cookies:
- Session: 'ASP.NET_SessionId'
- Forms authentication: '.ASPXAUTH'
- Cookies accepted: 'CookieAccepted'
We do not store personal information in cookies - we only store session identifiers and information used to maintain the client state. Doitonline will not work correctly if you have cookies disabled as they are needed to hold information you add on each page of the form.
Server generated cookies
- AWSELB - "Amazon Web Services Elastic Load Balancer" - Used to direct your request to the appropriate server. No personal information is contained or used.
- firmstep2server - Used to direct your request to the appropriate server. No personal information is stored.
- firmstep2session - A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account when you log in.
- ASP.NET_SessionId - A unique identifier given to you for the duration of your site visit. It is used to ensure that you and only you are shown information relevant to you. It contains no personally identifiable information, but is temporarily linked to your user account if you log in.
Cookies set by javascript
- 0.js:
- fs2logevents: Only set by explicit user action. Increases the level of internal debug information kept by the browser.
- fs2debug: Only set by explicit user action. Causes the display of a button to allow the user to submit browser debug information for diagnostics.
- fs2diag: Only set by explicit user action. Causes the display of a toolbar that can submit or display browser debug information.
- NoAJAT: Used to disable AJAX. Only appears in redundant code. No longer actually set/used.
- combined.js:
- ui-tabs: Used by the client to maintain tabs state when the user moves between pages.
For authenticated CMS users, a session cookie is used to keep the user logged in to the site. The session cookie contains simply a random alphanumeric string to identify the user, it does not contain user information. The session cookie is required strictly for correct operation of the website. Users will not be able to log in to the site if the cookie is blocked.
Trapeze do not use cookies, however, they do store information on your device in local storage which helps them give you personalised information:
- a session ID so we can save recently accessed information for as long as you keep the website or app open
- an authentication token which identifies you by your email address. This also includes your authorisation level
- stops, services and journeys you have chosen as 'favourites'
- any journey options where you have changed the defaults, for example if you change your preferred walking speed or select the option which gives you journeys with fewer changes
Local storage values stored
Strictly necessary local storage values
| Name of the local storage value stored on your device | Purpose |
|---|---|
| CapacitorStorage.permissions | cookies permissions and consent |
| CapacitorStorage.authToken | user account authentication token |
Optional local storage values
| Name of the local storage value stored on your device | Purpose |
|---|---|
| CapacitorStorage.recentLocations | location search history |
| CapacitorStorage.journeyOptions | journey preferences |
| CapacitorStorage.recentJourneys | journey search history |
| CapacitorStorage.recentServices | service search history |
