Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

See our Changes to County Durham bin collections at Christmas page to find out when your bin will be collected over the festive period.

2. Consider how we can more effectively and efficiently support the provision of single person journeys and passenger assistants on transport


The needs of some children, particularly those with SEND, are best met by being able to travel with a passenger assistant and in some cases, as a single passenger. We understand this and will continue to meet those needs where they are identified.

However, this is the most expensive form of home to school transport and forms a significant part of our costs. Over recent years, there has been a large increase in the number of young people receiving single person transport and/or a passenger assistant.

The 2021 review identified that Durham has a higher proportion of single person journeys than other similar councils. Durham also has a much higher percentage of passenger assistants on routes provided for children with SEND than other similar county councils included in the review.

We therefore need to consider how we provide the most cost effective and efficient transport services. This will include reviewing the way we provide home to school travel assistance, including the provision of single person transport and passenger assistants. In some instances, this may involve considering alternative travel options which still meet the needs of the child in discussion with parents and schools, as well as considering how young people's needs and abilities may change over time.



Share this page

Share this page on Facebook Share this page on Facebook Share this page on Twitter Share this page on Twitter