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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

Pay your business rates

There are a number of ways you can pay your business rates.


There are a range of options available to you if you are struggling to pay your business rates because you are affected by Covid-19.

If you are behind with your bill, you can spread your payments by choosing from a range of special arrangement payment plans. Contact us on 03000 260 500 to discuss payment plans.

The quickest and easiest way to pay - set up a direct debit.


You can pay your business rates online using our business rates payment system. You will need a debit/credit card and your account number, which is on the front of your bill.


Contact us on our 24 hour payment line and pay with your credit or debit card using our automated service. You'll need your card, the account number from the front of your bill and a pen to note your receipt number.

Other ways to pay

Through your bank

Make payments, through your bank, to Lloyds Bank Plc, account number 51009868, sort code 30-92-79. Please make sure you quote your Business Rates account number, which is on the front of your bill.

At a post office or a PayPoint outlet

Business rates bills contain a barcode. Simply take it to any post office or PayPoint outlet where it can be scanned and you can make a payment. Please remember to keep your receipt. If your bill does not have a barcode, please contact us. You can find your nearest outlet using the following:

By post

Send payment, making cheques payable to Durham County Council and quoting your business rates account number on the back, to the address included in contact us.

Please do not send cash through the post.

Contact us
Business rates
03000 268 997
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP

24 hour payment line
0300 456 2771
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