Help to put your bin out

If you're experiencing difficulties in putting your bin out and don't have anyone who can help you, apply for our assisted bin collection service.

Alternatively, Contact Customer Services for an assessment form.

What we'll do when we receive your application

We'll make a decision based on your application and then contact you.

Your assisted collections will start within 14 days.

We will need to have unrestricted access to your rubbish and recycling containers from 7.00am on the collection day.

The collection crew will pull out, empty and return your bin from / to the agreed location.

If your circumstances change you must inform us.