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Community Action Scheme


The Community Action Scheme brings together residents and a range of organisations to tackle housing and environmental issues in a specific area by identifying local priorities and making best use of resources.

Who takes part in the scheme?

The Community Action Scheme is led by our Community Action Team (CAT), which includes members of our Community Protection Service, planning, Neighbourhood wardens and housing teams, who work alongside police and community support officers and fire and rescue teams. As well as delivering some level of enforcement, we have a key role in promoting health and healthier lifestyles.

While our members stay involved throughout the programme, other partners may join in the delivery of certain programmes in line with identified problems or issues.

Why is this work happening?

We work across the county and provide resources to target particular areas and problems. We use enforcement powers to encourage owners, occupiers and landlords to take responsibility for their neighbourhood and their properties.

How does this work?

We normally deliver an 11 week rolling programme, moving around the county and focusing on a certain community each time. This breaks down into:

  • two weeks of identifying issues and planning priorities
  • seven weeks of action
  • two weeks of review

When moved on to another area, any new issues are then dealt with by the existing services in the area. This unique project model, working alongside the community to improve local conditions, means that the impact of the Community Action Scheme continues beyond the project period, with residents experiencing longer-term benefits.

What is happening?

We deal with a range of issues including:

  • improving housing standards and the management of privately rented property
  • dealing with empty properties
  • ensuring that rubbish that has been dumped in gardens, on streets and on waste ground is removed
  • assisting with improvements to buildings and abandoned land
  • investigating noise issues
  • challenging under-age sales of alcohol and tobacco
  • implementing energy efficiency schemes
  • advising on consumer rights and dealing with cold callers

Information from those involved with the community informs the main priorities chosen by residents during a residents' engagement event at the start of the CAT programme. We then focus on these during our seven weeks of action.

When and where is it happening?

The Community Action Scheme will be moving to Horden next.

We will be focusing on the following streets: Ash Crescent; Beech Terrace; Blackhills Road; Blackhills Terrace; Coronation Avenue; Cotsford Crescent; Cotsford Lane; Cowell Street; Dene Street; Dene Terrace; Eden Street; Eighth Street; Eleventh Street; Elm Terrace; Fifth Street; Fourth Street; Hamilton Street; Handley Street; Hardwick Street; Murray Street; Ninth Street; Oak Terrace; Park Terrace; Rogers Close; School Court; Seventh Street; Seymour Street; Sixth Street; South Terrace; St Mary's Court; Sunderland Road; Tees Street; Tenth Street; Third Street; Thirteenth Street and Twelfth Street.

How can you get involved?

Due to Covid-19, we will be running Teams Online so you can log in to online meetings. They are a great way for us to hear your views. These meetings are open to everyone but will be of most interest to those living and working in the Blackhall Colliery area.

    Attending a Teams Online event

    You do not have to have any software installed, or register in advance. Just use the browser links below to log on.

    Between Tuesday 13 October and Wednesday 21 October you can watch the presentation by using the following link.

    View the  Icon for pdf Video transcript for Horden online events (PDF, 76.7kb) .

    However, if you want to chat to one of the team, please choose one of the following dates and use the link to log on:

    There will be a presentation. You will not be able to ask questions directly, but you can ask them in the chat area and we will be on hand to answer them.

    Our projects for 2020

    We've been to Ferryhill Station and Blackhall Colliery already this year. We will now head to Shildon in 2021. 

    Each location is evaluated against a set of criteria to prioritise areas with the greatest need within County Durham and identify areas suitable for the scheme. This is calculated using data on empty homes, health deprivation, the percentage of tenants of privately rented accommodation in receipt of Housing Benefit, anti-social behaviour and crime.

    Previous projects

    Find information on Community Action Scheme - previous projects. In each area, priorities for improvement were identified and we worked with local residents in resolving these issues.

    Municipal Journal 2013 Achievement Awards - Commended Logo

    In partnership with

    • Municipal Journal 2013 Achievement Awards - Commended
    Contact us
    Community Action
    03000 261 016
    Our address is:
    • Durham County Council
    • Community Protection
    • PO Box 617
    • Durham
    • County Durham
    • United Kingdom
    • DH1 9HZ
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