Our online Council Tax, business rates, housing benefit and Welfare Assistance online service will be unavailable from 4.30pm on Wednesday 14 May 2025 until 7.30am Thursday 15 May 2025, while we carry out essential system maintenance. We apologise for any inconvenience this may cause.

Send us a compliment or make a suggestion

If you have a compliment or suggestion about any of our services, please let us know.

Make a suggestion or compliment

Alternatively, contact your councillors, coming into one of our customer access points or Contact Corporate Complaints.

We pride ourselves on providing services of the highest quality and it is encouraging to hear good news about our services. You can help shape our services by letting us know your thoughts.

Contact Corporate Complaints

Telephone 03000 269 007

Document downloads

Privacy notice - complaints and suggestions (PDF, 28 KB)(opens new window)

Related information

Customer Access Points
Your councillors
Make a complaint