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Our online payment systems will be unavailable on Thursday 26 May between 10.00am and 1.00pm for an upgrade to take place. We apologise for any inconvenience this may cause.

Empty homes


Houses which fall into disrepair, because they have been empty for a long time, reduce the value of other houses in the area, attract vermin, may become unsafe and can become the focal point for anti-social behaviour.

You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless tell us you are at risk of becoming homeless.

If you need somewhere to sleep tonight contact us on 08081 968 406 or email housingsolutions@durham.gov.uk.

What happens once a problem has been reported?

We'll identify and contact the owner and encourage them to bring the property back into use. If this fails we may take enforcement action against the owner.

Bringing empty properties back into use

Properties are sometimes left empty for quite valid reasons. If you're a property owner who is:

  • having problems selling or letting your property
  • waiting for the right time to sell because of negative equity
  • having problems renovating your house to an acceptable standard

We can help you bring your home back into use, or find tenants for properties which meet the Decent Homes Standard.

Other support

Contact us for more information on:

  • advertising your property to let
  • letting your property to homeless or vulnerable people
  • help to manage your repairs and improvements using our property management service
Contact us
Housing Solutions
03000 268 000
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