MyView - staff and manager self-service HR portal

Find out how to use MyView, our internal human resources and payroll system.

How to access MyView

If you are a member of council staff and logged onto the council network using a work device you will be able to access MyView without entering your login details.

If using MyView from outside the council network, you will need your employee number, password and security question.

If you are not registered for MyView, please Contact MyView by email with your full name, employee number, date of birth, national insurance (NI) number and work email address.

What you can do on MyView

Staff can:

view and update personal details
view and download interactive payslip and P60 information
add mileage and expense claims (with receipts)
manage vehicle information
view organisational charts
request annual and flexi leave
upload ID photographs
record gifts, hospitality and other declarations

Managers can:

approve mileage and expenses claims, training requests and requests for leave
record and monitor absence
access a variety of analytics for their staff
report Establishment Changes to Payroll

Help and support

Guidance documents have been created to help you use the system.

How to log on

Logging into MyView from a desktop, laptop, tablet or phone.

How to access MyView - video transcript (PDF) [109KB]

Adding icons to your smart device

MyView - access using a smart device (PDF) [728KB]

MyView password rules

The next time you are prompted to change your password your new password will need to conform to the following specification:

be a minimum of 14 characters long
include at least three out of the four character types: uppercase, lowercase, numbers and special characters (eg ! £ $ / &)
not be one of the last 24 passwords used
be changed at least once per year
not be changed more than once per day

Using the above rules, you should aim to construct a password that is complex, memorable to you and should not refer to something that is easily guessable such as your name or where you work.

Please note that you will now only be required to change your password once a year from the next time you change it.

You must ensure that your password is kept secure so please do not share your password with another person, remember, you will be held responsible for all activity on your MyView account using your log on credentials. You are also reminded to only attempt to gain access to your own record via MyView.

As a general rule, always remember to lock your computer/device when you move away from it to prevent unauthorised access to your data and information. The quickest way to lock your computer is by pressing the 'Windows' and 'L' keys at the same time.

You can add a shortcut to your mobile phone, tablet or computer for quick access to the log in screen from outside the network.

Performance Development Reviews and supervisions (appraisals)

This module enables staff to view their appraisal history online, and enables managers to view a member of staff's appraisal history, amend open appraisals and add new appraisals.

Performance Development Reviews (PDRs) are accessed and stored in the Durham Learning and Development system.

Some group PDRs and those that are paper based, as well as supervision documents are uploaded to MyView. This module also allows managers and staff to view any appraisal history prior to the launch of PDRs in 2019.

Establishment changes

Guidance on how to submit honoraria, extend temporary contacts and record changes in hours and contracts.

General guidance

General guidance on the MyView Dashboard and how to access and use it.

We have also been provided with a MyView training video on YouTube.

Holiday, annual leave, flexi leave and employer supported volunteering (ESV) leave

This covers annual leave and flexi leave (day/half day) requests. You must still fill in your flexi sheet.

Leaving the council

This information covers the processes around staff leaving the council.

MyView - leaver's process guide (PDF) [971KB]

MyPay - payslips and P60s

How to access your payslip and P60.

MyPay - guidance (PDF) [1MB]

MyView shortcut

Add a shortcut to your mobile phone, tablet or computer for quick access to MyView.

Organisational charts

You can use the organisation chart function to see your personal organisation chart and the relationship between teams and colleagues.

MyView – Organisation chart video transcript (PDF) [96KB]

Pre-employment check (onboarding) guidance

Instructions on how to run through pre-employment checks (onboarding) guidance for new employees and hiring managers.

Reporting services

Information on the MyView Reporting Services module and how to use.

Sickness and absence

This includes sickness, hospital appointments, bereavement leave, compassionate leave, extraneous leave, governor duties, jury service, moderator/examiner leave, TA duties, training courses and TU duties.

MyView - leave management (PDF) [458KB]

Staff photographs

Instructions on how to upload or change your photo on MyView.

MyView - photograph transcript (PDF) [103KB]

Travel and expenses

This module enables staff to complete expenses claims online and managers can authorise mileage and expenses claims.

For all other help and support, Contact MyView at the MyView helpdesk between 9.00am to 5.00pm, Monday to Thursday, and 9.00am to 4.00pm Friday. For any queries outside these hours please contact us by email referencing your employee number.