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Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Support for adult social care providers

We work closely with adult social care providers and partner organisations to support providers and help them improve their services.

Who we work with

Our Supporting the Provider Market Team works with:

  • local providers delivering adult social care services
  • providers or services linked to hospital discharge or admission avoidance

How we can help

We can offer a range of support:

  • recruitment and retention: support to help you address any challenges in the recruitment and retention of staff for particular geographic areas or market sectors
  • staff training and development: help fill training gaps for your staff and managers to meet our strategic and operational priorities, includes issues such as hospital discharge requirements and enabling people to receive care closer to home
  • proactive support: early intervention to resolve service delivery issues and avoid us having to intervene later
  • technology and innovation: help to explore innovative options using the latest technology to develop services, create efficiencies and improve service delivery

The support we offer to local adult social care providers is free of charge and there is currently no charge for training courses.

If you would like support in any of these areas please Contact us.

Support for preventing falls

We work with adult social care providers in a number of different areas including falls prevention, which is linked to the countywide falls strategy. There are a number of resources available for service users/residents and their families and for professionals/ providers.

Resources useful for you to share with your service users/residents and their families.

Resources available for professionals and providers.

Technology funding for providers

Applications for the Technology Improvement and Innovation Fund have now closed. Please keep checking this webpage for any further opportunities.

County Durham Care Partnership

In partnership with

  • County Durham Care Partnership