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The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. Our online forms will be unavailable between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

Please be aware of a current scam that is in operation. We DO NOT use QR codes to take payment at any of our car parks or or on-street parking places.

Controlled Parking Areas (CPAs)


Parking within the CPAs is restricted to permit holders between certain hours. Outside these times, parking is free to any drivers, including during bank holidays.

We have CPAs in Framwellgate Moor, North End, Chester-le-Street and Bishop Auckland.

Please Contact The Parking Shop if you need further information.

The Parking Shop opening hours to the public are Monday to Friday 9.00am to 4.00pm.

Permit types

If you do not display a valid permit during the scheme times, you may get a parking fine (Penalty Charge Notice).

Parking bay suspensions

You can apply to have a parking bay to be suspended in advance for:

  • building and demolition work
  • excavations in or next to a parking bay
  • work by utility companies in or next to a parking bay
  • to allow removals from and to a property
  • weddings and funerals (a maximum of one official vehicle)

We require 7 days notice. 

We will suspend the area requested, or an equivalent area nearby. We cannot guarantee that we can keep bays free.

Suspensions may only be granted for the duration of the activity taking place and not for earlier preparations or later personal use, eg:

  • they can be granted for placing skips on a road, however if the skip is removed, the suspension will stop immediately, even though an application may have been requested for longer
  • where an occupier of a premises requires a suspension to undertake an event such as a wedding or funeral, the suspension must only remain in place during the event

Work or private vehicles are not permitted to park in suspended bays, and doing so could result in a parking fine.

Costs

Each request will include:

  • an administration charge per continuous suspension request: £25 to set up one continuous suspension (if there are any breaks or gaps, we will treat it as 2 or more separate applications and you must pay the administration charge for each application)
  • a daily charge: £15 per day, per bay (for on street parking spaces not marked as individual bays, the cost is £15 per 5.5m length (or part thereof))

Changes to a suspension start date (if within 7 days of the required suspension) will cost £25.

Example cost breakdown showing administration charge and daily charge:

Swipe to see full table
Number of bays1 day2 days3 days4 days5 days6 days
1£40£55£70£85£100£115
2£55£85£115£145£175£205

 



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