Our online forms will be unavailable between 12.00am and 8.00am on Monday 7 April, and between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Taxibus services

Across the county there are various taxibus services which provide affordable travel at times of day when it is not possible to offer a regular bus service. These include services for shift workers and some local routes linking villages and towns.

Taxibuses operate at set times with no restrictions on who can use them. Sometimes journeys have to be pre-booked and if there are no bookings, the service won't run. If other passengers are making a similar journey to you then you will share the taxi.

South Derwentside taxibus service is run by DC Taxis for shift workers. It goes to Consett and Stanley industrial estates via Langley Park, Esh, Quebec, Esh Winning, Waterhouses, East Hedleyhope, Cornsay Colliery, Cornsay Village, Lanchester and Burnhope. Call 0191 373 9227 to book.

Contact Travel Response Centre

Email realtravelresponse@durham.gov.uk
Telephone 03000 269 999