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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Due to an IT issue, the Parking Shop cannot currently take card payments. You can pay online using the link below. To pay with cash, cheque or postal order visit The Parking Shop, Suite 1, Forster House, Forster Business Centre, Finchale Road, Durham, DH1 5HL.

Controlled Parking Areas (CPAs)


Parking within the CPAs is restricted to permit holders between certain hours. Outside these times, parking is free to any drivers, including during bank holidays.

We have CPAs in Framwellgate Moor, North End, Chester-le-Street and Bishop Auckland.

Please Contact The Parking Shop if you need further information.

The Parking Shop opening hours to the public are Monday to Friday 9.00am to 4.00pm.

Permit types

If you do not display a valid permit during the scheme times, you may get a parking fine (Penalty Charge Notice).

Parking bay suspensions

You can apply to have a parking bay to be suspended in advance for:

  • building and demolition work
  • excavations in or next to a parking bay
  • work by utility companies in or next to a parking bay
  • to allow removals from and to a property
  • weddings and funerals (a maximum of one official vehicle)

We require 7 days notice. 

We will suspend the area requested, or an equivalent area nearby. We cannot guarantee that we can keep bays free.

Suspensions may only be granted for the duration of the activity taking place and not for earlier preparations or later personal use, eg:

  • they can be granted for placing skips on a road, however if the skip is removed, the suspension will stop immediately, even though an application may have been requested for longer
  • where an occupier of a premises requires a suspension to undertake an event such as a wedding or funeral, the suspension must only remain in place during the event

Work or private vehicles are not permitted to park in suspended bays, and doing so could result in a parking fine.

Costs

Each request will include:

  • an administration charge per continuous suspension request: £25 to set up one continuous suspension (if there are any breaks or gaps, we will treat it as 2 or more separate applications and you must pay the administration charge for each application)
  • a daily charge: £15 per day, per bay (for on street parking spaces not marked as individual bays, the cost is £15 per 5.5m length (or part thereof))

Changes to a suspension start date (if within 7 days of the required suspension) will cost £25.

Example cost breakdown showing administration charge and daily charge:

Number of bays1 day2 days3 days4 days5 days6 days
1£40£55£70£85£100£115
2£55£85£115£145£175£205

 



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