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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Make a subject access request


Fill in the form below to make a subject access request.

To apply for the information, you must provide a copy of two different documents:

  • evidence of your identity such as a copy of passport, residents permit, driving licence, birth certificate, pension or benefit book or letter
  • evidence of your current address from the last three months: eg a copy of a rent card, utility bill, bank or building society statement, tenancy agreement, or council tax bill



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