Find out what information we hold about you
You have the right to make a request for personal information about yourself, or another person if they have given their consent. This is called a subject access request.
What you can ask us for
- confirmation of the personal data we are processing about you
- access to your personal data
- the reasons why we're using your data
- who we share your information with
- how long we keep your data for
This information should be the same as the information we provided to you when we collected your data.
If you are applying on behalf of someone else, you must have their written permission, parental responsibility, power of attorney or a court order.
For information about how we use your personal data for this service please read our Privacy notice for Information Governance.
Note that for security, we do not accept requests that need us to open a link to access the request or upload data to another website.
Requests are free, but we may charge for duplicate copies of the information, or excessive requests. We will let you know in advance if there is a charge.
Evidence needed
We reserve the right to verify the identity of the individual making a request if there are valid concerns about the legitimacy of a Subject Access Request (SAR). If you do not have an established relationship with the council, you will need to present evidence of your identity and your current address.
- proof of your identity: eg a passport, resident's permit, driving licence, birth certificate, pension or benefit book or letter
- proof of your current address from the last three months: eg a utility bill, bank or building society statement, rent card or tenancy agreement, council tax bill
What we may not supply
The ICO website lists exemptions that may apply: Information Commissioner: exemptions.
Appeals
If you do not feel that we have not correctly handled your data, you can complain to the Information Commissioner.