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Seaham Digital Trails mobile application accessibility statement


We want everyone who uses our mobile app to be able to access the full range of services available, regardless of their skill or technology.

This accessibility statement applies to the Seaham Digital Trails mobile app available on the Apple App Store and Android Play Store.

The app is run by Durham County Council.

How accessible this mobile application is

This app is fully accessible.

Reporting accessibility problems with this app

We're always looking to improve the accessibility of this mobile application. If you find any problems not listed on this page, think we're not meeting accessibility requirements or have any feedback, please email us at webadmin@durham.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you need to contact us about any other issues, please use our contact us page.

Technical information about this mobile application's accessibility

Durham County Council is committed to making its mobile applications accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

Compliance statement

    This mobile application is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

    Preparation of this statement

    This statement was prepared on 16 June 2021. It was last reviewed on 12 May 2023.

    We re-assess the code, design and content of a website, app or system for accessibility whenever it undergoes a major modification. We do this internally using manual checking.

    

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