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The following systems will be unavailable from 2.00pm on Thursday 29 February until 7.30am on Tuesday 5 March: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

About our council and area


We are the largest council in the North East covering 862 square miles, we have a budget of around 1.3 billion which helps us provide services for more than 513,000 people. Durham is an amazing county at the heart of North East England and has a lot to offer!

The county benefits from easy access to the east coast mainline, Durham is just three hours by train from London and less than two from Edinburgh. County Durham is an excellent choice for education too, with the majority of primary and secondary schools in the region rated 'Good' or 'Outstanding' by Ofsted. Not forgetting world renowned Durham University, in the heart of Durham City.

We have a rich heritage of industry and innovation which continues today. We are home to a broad business base with significant strengths in technology and innovation. There has been huge investment too, bringing a large number of jobs and according to HM Land Registry, house prices are some of the least expensive in the UK, around 46% cheaper than the national average. This makes it a particularly attractive place for those relocating and wanting to invest in an affordable property.

Outside of work, County Durham has something for everyone. Seek out hidden gems in market towns and villages in the Durham Dales, relax and enjoy peace and tranquillity on the Durham Coast, or get outdoors and active with walking and cycling routes revealing unforgettable views across the county. You'll be spoilt for choice with award-winning eateries too. Durham City is home to one of the most recognisable landmarks in the UK, majestic Durham Cathedral. Together with adjacent Durham Castle, this UNESCO World Heritage Site forms one of the most stunning city panoramas in Europe.

We have a vision and three strategic ambitions to develop County Durham over the next 15 years. Our proposed vision for 2035 is that County Durham is a place where there are more and better jobs, people live long and independent lives and our communities are well connected and supported.

Take a look at Our vision and priorities and find out if you think you can help us make a difference to the people and communities we are here to serve.

We have far reaching and wide-ranging responsibilities including street lighting, libraries, leisure facilities, education and housing, all of which we can only deliver with the commitment and enthusiasm of our people.

We employ over 16,000 staff across five services, they are:

See our About Us page to find out more about our council and county.

We love our county and think you will too!

Contact us
Customer Services
03000 26 0000
Our address is:
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ