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Barclays Digital Wings training for adult social care staff in an administration or managerial role


The Care Academy are working in partnership with Barclays Digital Eagles to offer access to County Durham social care staff to a platform called Digital Wings. Digital Wings is a platform that offers a range of modules relating to digital skills that aim to increase digital confidence. If you complete the modules suggested, then you will then earn an 'Essential Digital Skills' virtual badge.

Who the course is for

The Care Academy's 'Digital Wings' platform is for adult social care staff working in an administration or managerial role.  

Learning method

All learning is made available through the Care Academy's Digital Wings Platform where you will be able to open your own personalised account where you will be able to track your learning and development.

Learning is delivered through short manageable elearning modules. The Care Academy have highlighted some modules that may be useful for you but there are also many other modules available that you can access free of charge.

What you will learn

There are three recommended modules

1. Digital foundation skills

Which is split into five short sections:

  • Choosing a digital device for you
  • Setting up and using your new device
  • How to get connected online
  • How to keep yourself safe online
  • Using accessibility technologies

2. Communicating 

Which is split into five short sections:

  • Communicate online
  • Basics of email
  • Introduction to Microsoft Word
  • Introduction to Facebook
  • Introduction to WhatsApp

3. Being safe and legal online

Which is split into five short sections:

  • Fraud and Scams
  • Managing passwords
  • Keeping your device safe
  • Using technology to keep you safe
  • Protecting your data

4. Communicating for work

Which is split into four short sections:

  • Use Microsoft Outlook to email at work
  • How to meet others using Microsoft Teams
  • How to collaborate with Microsoft OneDrive
  • How to connect online with Zoom

Course benefits

Completing the modules highlighted should increase your digital confidence and give you an increased knowledge in these areas. The modules can be completed at a time convenient to you and at your own pace. You may also then choose to progress to some other topics that you are interested in from the wide range available.

On completion of the recommended modules, you will also receive an 'Essential Digital Skills' virtual badge which can count towards your continuing professional development (CPD)

How to Join

To join you will need to open an account on the Care Academy's Digital Wings Platform.

Follow Barclay's Digital Wings: register and enter the appropriate code for adult social care staff working in an administration or managerial role 'CAAOS' when prompted, followed by your details.

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Contact us
Contact County Durham Care Academy
03000 260 222
Our address is:
  • Durham County Council
  • Green Lane
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 6JQ