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Making Every Contact Count (MECC)

Making Every Contact Count (MECC) fits with the NHS Forward View & NHS long term plan with its preventative approach and is about taking opportunities to raise the issue of healthy lifestyles and signposting if appropriate.

As we know, starting the conversation with someone around changes to their lifestyle can be difficult, so the training is about building on your strengths / assets e.g., good listener, good motivator - in a 'person or community centered approach'.

Who the course is for?

This course is designed for all those working within health and social care who work for an employer commissioned by Durham County Council.

Learning method

MECC can be delivered both face to face and virtually depending on the preferences of the team. 

What you will learn

MECC aims to provide people with the tools and confidence to begin those conversations and is an approach that can be used by anyone who comes into contact with the general public.

It will help people understand the role they play in delivering brief advice and the importance of this in helping people facilitate change. It is about empowering people to make changes to their lifestyle not telling them how to live their lives. 

MECC enables the opportunistic delivery of consistent and concise healthy lifestyle information and enables individuals to engage in conversations about their health at scale across organisations and populations.

Course benefits

Evidence suggests that the broad adoption of the MECC approach by people and organisations across health and care could potentially have a significant impact on the health of our population.

Course duration

1 hour to 1 hour 30 mins.

How to book

To book this course, Contact James Fazackerley at

Care Academy Care Academy - mobile version
Contact us
Contact County Durham Care Academy
03000 260 222
Our address is:
  • Durham County Council
  • Green Lane
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 6JQ