Business and professional skills courses

The qualifications below will take you from complete beginner to expert level, depending on your level of experience. All levels will build your experience in essential administration skills.

Starting with the Award, you can gain an understanding of the basics of business administration.

The Certificate teaches you the essentials of keeping an office running - handling the phones and mail, creating business documents and welcoming visitors.

The Diploma helps you master client service, understanding customer behaviour, knowledge management, efficient performance and growth management skills.

Please note we can enrol you on a course after the start date has passed.

Certificate in Business Administration

New course dates will be announced soon or use Enquire about DurhamLearn courses to ask for further information on any of our courses, or alternatively you can contact us by phone or email.

Certificate in Team Leading

This course is designed for new and/or aspiring team leaders. It will help you to develop your team leadership skills and knowledge around the subject. It will help you to understand and develop teams, monitor their performance, and develop relationships so that they can operate more effective and efficiently.

New course dates will be announced soon or use Enquire about DurhamLearn courses to ask for further information on any of our courses, or alternatively you can contact us by phone or email.