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To report a weather emergency, or if you are vulnerable and need help, call 03000 26 0000.

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Domestic abuse - get help


If you are a victim of domestic abuse, help and support is available, regardless of age, gender and sexuality.

If you are in immediate danger please call 999.

Get help

We understand that the first call for help is a big step.

We work with Habour Support - a specialist domestic abuse service that helps people living in County Durham. Your contact will be dealt with confidentially and sensitively, you do not have to face your problems alone.

You could also go to your GP, health visitor, social worker, housing officer or the police who can get advice on your behalf.

Women's refuge

If you are a woman and need to leave your home, women's refuges are available.

Forced marriage and 'honour-based' violence

You have the right to choose. If you or someone you know is being forced into a marriage or is a victim of honour-based violence, contact Choices Forced Marriage Helpline on 08005 999 365.

Male victims

It can be more difficult for a man to seek support for a number of reasons, and the perception of men needing to be 'strong' does not help. For anyone to live with abuse and violence, regardless of their gender, takes incredible strength.

LGBTQ+ support

Durham Pride provide fully qualified volunteers who can help you if you've been a victim of same sex domestic and/or sexual violence and abuse, hate crime or bullying at anytime in your life. Free support and advice is available to over 18's.

Family support

If you do not think you are a victim of domestic abuse but are concerned about conflict/arguments in your relationship (whether you are together or separated) and the impact this may have on your child, the Relationships Matter programme can give you free support and space to talk.

Ask for Action Needed Immediately (ANI)

The government has launched the Gov.uk: Ask for ANI codeword scheme to help victims of domestic abuse access immediate help from the police and other support services from the safety of their local pharmacy.