Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Care and support for moving into adulthood

At the age of 18, if you need care and support, you will move from child to adult care.

Planning ahead

Lots of things can change about your care and support arrangements during this time. We can help you plan your move.

We will complete a Care Act assessment with you to determine if you are eligible to receive commissioned services. The following information is available on eligibility for care and support:

Useful information

Contact Social Care Direct

Email scd@durham.gov.uk
Telephone 03000 267 979