Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

There is currently a problem with our image galleries. We are working to get them fixed. We apologise for any inconvenience this may cause.

How much you will have to pay for care and support services


There is usually a cost for care and support services unlike health care which is free to everyone at the point of delivery.

You may find it useful to get advice from an independent financial adviser or an independent organisation. Locate can help you search for local independent financial advisers.

To pay an invoice for your care and support services, please use the following:

You can also take your invoice to any Post Office or PayPoint outlet where it can be scanned and you can make a payment. You can find your nearest outlet using the following:

How much you will have to pay

The amount you will have to pay depends on the help you need and the income and savings you have.

Currently:

  • If you have income and savings of more than £23,250 you will need to pay the full cost of your care.
  • If your income and savings are between £14,250 and £23,250 you will need to make a contribution.
  • If you have less than £14,250 you may not have to pay anything.

Understanding your care charges

Depending on the type of care and support you're eligible for, different charges may apply. See the links below, to help you understand our charges.

Read our charging policies for more information:

Help and advice with your benefits

Contact us at Welfare Rights for help and advice about any problems. 

For additional support and advice with benefit checks and what you may be eligible to claim, visit Citizens Advice: Benefits or Age UK: Benefits and entitlements.

Fraudulent claims

If you suspect someone of making a fraudulent claim you can Report suspected fraud.



Share this page

Share this page on Facebook Share this page on Facebook Share this page on Twitter Share this page on Twitter