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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

Benefits advice or help with a benefits appeal


Welfare Rights can help you with queries about your benefits, we can also help and support you to challenge benefit decisions with an appeal.

Need help or advice about your rights? Contact us Monday to Thursday, from 8.30am until 5.00pm and Friday 8.30am until 4.30pm. All services are confidential and free of charge if you live in County Durham.

Benefits advice

If you need advice on a benefit issue, we can:

  • Give you information on what benefits you might be entitled to and how to claim them.
  • Check that you are getting the right amount of benefit.
  • Advise you on what will happen if your circumstances change.
  • Give advice on how to ask for a reconsideration of a decision, or appeal against it.

Contact us for more information.

Benefits appeals

If you've recently had a benefit claim turned down and are appealing against this, we can help you with specialist advice and support. We can help you prepare your case and attend the tribunal hearing with you.

Contact us to ask for help with your benefits appeal.

Who is eligible

All services are confidential and free of charge if you live in County Durham.

Contact us
Welfare Rights
03000 268 968
Our address is:
  • Revenues and Benefits
  • PO Box 254
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GG
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