Link2 Dial-a-Ride bus service

Who can use Link2

It can be booked by anyone as long as:

• your journey starts or ends in County Durham
• you do not have a bus stop within 600 metres or 10 minutes walk
• you do not have a bus service available within one hour of when you want to travel
• the journey would require a change of bus

Pick up and drop off points

Link2 will pick you up from an address specified by you, for example your home.

It can be used for shopping, work, training, health appointments or anywhere else you want to go. 

It will pick you up and set you down at your address if the journey is up to five miles. For journeys over 5 miles, it will take you to the nearest transport hub allowing you to continue your journey from there.

Buses operate Monday to Friday from 8.00am to 6.00pm. Journeys can be booked to start at any time within these hours if there is a bus available. Your journey may be shared with other users.

Using the service

Fares are the same as regular bus services and are paid when you get on the bus. Concessionary bus travel passes can also be used.

All vehicles are fully accessible for people who are disabled or have mobility problems. Drivers will assist you on and off the vehicle if necessary. A carer or companion can also travel with you if you need someone to accompany you. You must include them when you make your booking.