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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.


Property owners or occupiers are responsible for protecting their property against floodwater. We can provide sandbags in areas where there are flood or severe weather warnings.

  • Request sandbags. We will deal with your request as soon as possible. 
  • If it is an emergency, please phone us on 03000 26 0000.

Distribution of sandbags

Whilst we try and help with all requests for sandbags, we have to prioritise distribution. We give out sandbags based on:

  • the level of flooding threat to properties,
  • the needs of the household,
  • and the resources we have available at the time.

Make your own sandbags

Make your own sandbags by buying bags and sand from builders' merchants, or use alternatives such as pillowcases or bin bags filled with garden soil.

Disposal of sandbags

Property owners or occupiers are also responsible for the safe disposal of sandbags after flooding. Where possible, used sandbags should be split, with the contents spread over gardens and the bag itself placed in the household rubbish bin. Please do not place the filled sandbag in your bin.

Contact us
Customer Services
03000 26 0000
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