Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Home from hospital service


Our Home from Hospital Service is completely free and could benefit anyone with anxieties about returning home after a stay in hospital. This includes accident and emergency departments.

Who this service is for

We provide free help and support for up to six weeks for people who are returning home after a stay in hospital and are:

  • aged 18 and over
  • in need of low level support (we do not provide personal care or befriending)
  • living in County Durham

What is included

Our service enables you to safely return home after being discharged from hospital and includes (but is not limited to):

  • preparation of light meals
  • ensuring your home is warm and tidy
  • a 'meet and greet' service
  • pop in's
  • support to develop confidence to remain independent
  • prescription collection
  • light housework
  • paperwork assistance to help with paying household bills
  • making appointments such as GP appointments
  • arranging transport for post hospital discharge and GP appointments
  • identifying further health, social care or community services that you may benefit from
  • letting other relevant services know about you (with your permission)

Referrals

We accept referrals (with customer consent) from:

  • hospital staff
  • GPs
  • Teams Around Patients (TAPs)
  • hospital discharge teams
  • multi-disciplinary teams
  • social care teams
  • CDDFT SPA
  • family
  • carers


Share this page

Share this page on Facebook Share this page on Facebook Share this page on Twitter Share this page on Twitter