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The closing date to apply for a primary school place for September 2025 is midnight on Wednesday 15 January 2025. See Primary school places for more information on how to apply for a place.

Our online payment services and 24 hour telephone payment line will be unavailable on Tuesday 14 January 2025 due to essential system maintenance. You will not be able to make a payment during this time.

Chester-le-Street Customer Access Point


The Customer Access Point at Chester-le-Street is your local point of contact for help and information about our services.

Contact Customer Access Point - Chester-le-Street to book an appointment to use this access point.

Our customer access point is open:

  • Monday and Tuesday 8.30am - 5.00pm
  • Friday 8.30am - 4.30pm.

Location

We are at 129 Front Street in the centre of Chester-le-Street.

Parking is available in the town centre.

What's available

Make an appointment for help with:

  • council tax
  • blue badges
  • housing and council tax benefits
  • older and disabled persons bus passes
  • roads
  • street cleaning and environmental services
  • waste permits

Please Contact Customer Access Point - Chester-le-Street to make an appointment



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