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Our online forms will be unavailable between 12.00am and 8.00am on Monday 7 April, and between 8.00pm and 10.00pm on Thursday 10 April for essential maintenance. We apologise for any inconvenience this may cause.

The following systems will be unavailable from 5.00pm on Wednesday 9 April until 7.30am on Thursday 10 April: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Chester-le-Street Customer Access Point

The Customer Access Point at Chester-le-Street is your local point of contact for help and information about our services.

Contact Customer Access Point - Chester-le-Street to book an appointment to use this access point.

Our customer access point is open:

Monday and Tuesday 8.30am - 5.00pm
Friday 8.30am - 4.30pm.

Location

We are at 129 Front Street in the centre of Chester-le-Street.

Parking is available in the town centre.

What's available

Make an appointment for help with:

council tax
blue badges
housing and council tax benefits
older and disabled persons bus passes
roads
street cleaning and environmental services
waste permits

Please Contact Customer Access Point - Chester-le-Street to make an appointment

Contact Customer Access Point - Chester-le-Street

Telephone 03000 26 0000

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